MSI vs. Chrome Extension Installation (for Your End Users)

Not sure whether a practice should use the MSI installer or Chrome extension for Vim Connect? This article helps you decide based on the devices the practice’s end users have. You'll get clear, step-by-step guidance to support a smooth setup experience for your practice.

Choose the Best Installation Method

Vim Connect can be installed in two main ways: MSI for Windows devices and Chrome Extension for Mac. Use this guide to choose the right method for your customers.

🖥 MSI Installer (Windows)

Best for:
End users with Windows desktop PCs or laptops

Key features:

• Automatic updates: The MSI allows Vim to push updates without manual intervention.
• Broad compatibility: Works with self-hosted, Citrix-hosted (e.g. NextGen), and web-based EHRs (e.g. Athena, Elation, Practice Fusion).
• Flexible deployment: Supports both manual installs and remote deployments for IT-managed environments.

Practice setup tips:

• The practice champion installing the MSI must have admin privileges on the user's device.
• If the practice uses a third-party IT provider, they should be included on implementation calls.
• For larger orgs with internal/remote IT, consider remote deployment options.

Helpful practice resources:

• Vim's MSI Guide
• Vim's MSI Installation Video
• Basic Troubleshooting Guide
• In-app Support Feature

🍎 Chrome Extension (Mac)

Best for:
End users with Mac devices or Chromebooks

Key features:

• Lightweight install: Chrome extension offers an easy way for Mac users to access Vim.
• MSI alternative: Ideal when the MSI installer can’t be used.
  
  

Practice setup tips:

• Ensure users are using the Chrome browser on their device.
• No admin privileges required for installation.
  
  

Helpful resources:

• Guide for MACs & Chromebooks
• Video Guide for MAC's & Chromebooks
• Basic Troubleshooting Guide
• In-app Support Feature

✅ Quick Comparison

Common Questions

Can we use both MSI and the extension in the same organization?
Yes! You can mix and match based on your users' devices.

Do we need to uninstall the MSI to use the extension?
No. The two methods are independent - use the installation method best suited for each user’s setup.